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Hi , I was on the flight KA 996 on 10/9 and left my spectacles and its box in the plane. I have been trying to call your Beijing Dragon hotline the entire day and there've been no answer?! What is the best way I can enquire on my lost item? This number +86 10 6453 2533 has no answer on its baggage number for the entire day!
TPE, RMQ, KHH Check-in 同 Boarding Gate 仍然查驗港籍旅客的護照及入台證嘅紙張，而唔查回鄉卡，就是在搞 #兩個中國 或 #一中一台，當受到強烈讉責 https://jackyhtlim.blogspot.com/2018/07/CX-KA-TaiwanCINA.html
Hard to believe it but it's a shocking truth. This is morning I was supposed to ride KA864 to fly from Hong Kong to Shanghai for a business trip. Without any notification(confirmed with check-in desk, not at all), it was cancelled. I arrived in Kowloon check-in counter and thought at least I will be arranged to some other flight. There is NO plan B!!! So I asked front desk staff Miss. 沈泳儀 for help. She treated me with arrogance and showed no sorry at all. And when I asked for a hotline to complain about both her and this experience, she handed me a paper survey and told me there is no hotline for it. In 21st centery, a PAPER SURVEY to file a case, can you believe it!!! Eventually I was sent to a flight 30 mins late and landed in a DIFFERENT AIRPORT!!! No surprise, I was late for the meeting, and spent extra cost for the taxi. I know my voice is too insignificant to be heard, but I still want to shout out loudly!! This so called premiere airline, long-standing global top 10, just gave me the worst flight experience. https://www.facebook.com/photo.php?fbid=2041085465925458&set=p.2041085465925458&type=3
I am writing this to you with great disappointment. I would like to refer to my missing baggage case BLRKA12698. I had experienced a ridiculous customer service from Cathay Dragon Bangalore team. I traveled from PVG-HKG-BLR on 8th June and I missed one of my checked in baggages at the destination airport, after going through all the hassle and formalities for 3 weeks your representative agreed on final settlement amount which was promised to be credited in my account in 10-15 days. It has been over a month now I have not received the amount neither your team replies to my emails or calls. I would like to ask how do you explain this irresponsible behaviour? Who will compensate all the mental trauma I am going through dealing with your team? I didn’t know who to reach out because your team anyway doesn’t respond to my emails or calls. I feel cheated right now and not sure if I would ever get compensated a penny for my missing baggage. Traveling in your airline was a MISTAKE which I would never repeat.
What's all about
I had a terrible, un-pleasant, un-acceptable, terrific memories and bad experiences from CATHAY DRAGON. First of all flight got delayed without notifying to customers on time. Secondly because of the mistake of CATHAY DRAGON's flight delay I have to miss my connecting flight at KL, Malaysia. My bad experience started from here. When arrived at KL airpot, I was told that I have been placed in next available flight after 24 hours, even though there were seats available to my destination in other earlier options. No DINNER were served at hotel. After complaining aircraft provided a dinner coupon at 1:30 AM (mid night). By that time all restaurants closed at "C" wing airport area. Also aircraft crew asked me to check out at 12 noon even though I have a flight in the evening. I have left alone in the airport without caring. When I complain to aircraft ground manager "Leon Keng" or something sort of that name, he said I am complaining them and company cannot help me. No food provided for lunch as well. I have to wait in the airport like a holy sh**. Overall experience from CATHAY DRAGON is like a HELL in this earth. I would request fellow travellers to choose wisely your aircraft before booking with CATHAY DRAGON.
原本對貴航空公司都滿意, 但其下有位航空公司的空姐(Miss R??y Che?ng)専勾引人家老公, 令其本人, 家人及其朋友已經對貴公司之航空服務留下陰影, 為免再被呢位空姐勾引, 謂有選擇其他航空公司乘搭!
您好，歡迎參觀~按讚追蹤喔 洋宏股份有限公司 QA TRANSPORT CO LTD
國泰的網站訂票太爛 我要取消訂票，一直出現菊花跑給我看，就是進不了系統取消訂票! 服務電話說是24HR 可是也沒人接聽，這種水準~~ 爛!!
Dragon airlines changed name to Cathay Dragon last year, but only price is same as Cathay level, service is still similar to budget airlines. :(
搭飛機依件事固然係會產生大量污染，但大家又有無諗過污染嘅源頭往往係來自乘客消耗嘅各種不必要嘅即棄廢物呢？ https://www.facebook.com/gaomadyeah/posts/1936203183369554 https://www.facebook.com/gaomadyeah/photos/a.1602605260062683.1073741831.1597227173933825/1936203163369556/?type=3
We look forward to see you present with us! https://www.facebook.com/WorldAirlineCyclingChallenge/ https://www.facebook.com/WorldAirlineCyclingChallenge/
Had the worst experience with the check in counter in HKIA on my flight to KL on 26th of Oct. You guys need to have more training and teach your staff to be polite.
Thanks for cancelling all direct flights from HK to KK especially after I had my vacation booked for 6 months....
Hi Cathay Dragon, you have seriously jeopardising my entire flight planning and I have to book thru other flight just to come back to my home country! And now when I want to use back the same flight ticket to go back HK, why you don't allow and you never informed me upfront? Can you pls check booking reference VSGARD, surname Gan. I tried call your helpful one but waited for 25min and still no one pick up the phone? Come on!!! Appreciate you can refund back my flight as I have purchased other airline just to come back my home country and go back HK! Thanks.